Better Project Outcomes

The title of today's blog comes direct from a client meeting I went to this morning with the GM - Roger Purdie. Having been selected to deliver a series of seminars and workshops - based on PRINCE2 for this client it was a great exercise in common understanding.

Both CC Learning and the client understand that when it comes to the delivery of training, education and seminars the key objective is to identify the problem or issue that the training is looking to solve. Many training organisations will only scratch the surface when it comes to answering this question; but at CC Learning we go deeper to understand the customers true requirement.

In today's case it was about delivering "better project outcomes". The Project Outcome is meant to be  stated in customer language and related to business and user objectives. Unfortunately, too many of us have stories to tell about projects that did not deliver, were over time and over budget. However, just as many projects fail due to poor communication and a lack of understanding on how to promote the project benefits in non-technical language.

At CC Learning we understand that there are many facets to training and education and while many other providers focus on exams; we focus on building capability of our delegates to deliver better project outcomes. Of course, a step in that journey can legitimately be passing an exam; but we like to deliver so much more than a high quality course, with world class presenters and unequaled materials. We truly develop capability that can be taken back to the organisation and used to add greater value in a variety of areas.

Better Project Outcomes is what we are aiming for with our newest client and we will build and deliver a unique solution and achieves that common goal.

Our results speak for themselves

Our General Manager, Roger Purdie - reported to me today that he has obtained our last 12 months of exam results from APMG for PRINCE2 exams - Foundation and Practitioner.

Like most of our clients we understand that the exam is just one part of the entire learning experience; however, it can be used as an independent benchmark that reflects our ability to deliver to you exactly what you would expect to see from us.

So here they are for the 12 months - March 2010 to April 2011

Foundation pass rate (all trainers combined) - 99%
Practitioner pass rate (all trainers combined) - 90%

As close to 100% of our delegates as we can get passed the Foundation exam when they took their course and exam with us. A staggering 90% of people passed their PRINCE2 practitioner.exam with us.

I put this outstanding result to a number of factors - not least of which is our high calibre trainers, quality materials and back office support.

Fantastic results.